Leasing Professional - The Briscoe

Greystar•Dallas, TX

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role covers leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position performs sales and leasing activities, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins. It also monitors market conditions, implements marketing plans, maintains community and model presentation standards, uses property-management software to track leasing activity and resident data, follows up with prospects and residents, and responds to questions and concerns. The role requires applicable state and local licenses or certifications and a valid driver’s license to operate a golf cart on the property. Work includes physical activity and may require travel to other properties, training, or meetings. A flexible schedule is required, including being on call during evenings, weekends, and holidays.

Requirements

Hold all licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be available for rare or regular travel as needed to assist other properties or attend training classes and business meetings.

Responsibilities

Perform sales and leasing activities to support revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before resident move-in, confirm they are move-in ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy.
Follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to drive community traffic, including resident referrals, employer outreach, internet marketing, and community-specific programs.
Use on-site property-management software to track apartment availability and leasing activity and maintain resident and prospect information.
Maintain community, leasing-office, tour, show-unit, model, and amenity presentation standards; communicate maintenance and upkeep needs to the maintenance team.
Follow up with prospects and new residents by email, cards, notes, phone, or other contact to support leasing and renewal decisions and ensure satisfaction.
Support the lease-renewal program by preparing renewal packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve issues, and document or refer requests to appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation with tenure and a birthday day off after one year of service.
Onsite housing discount at Greystar-managed communities for eligible onsite team members, subject to discount and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.