Leasing Professional - The Briscoe

Greystar Management Services•Dallas, TX
•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position performs sales and leasing activities, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in paperwork, and helping ensure smooth move-ins. It also supports apartment readiness, marketing and occupancy plans, community presentation standards, follow-up with prospects and residents, lease renewals, and timely responses to resident and client/owner concerns. The role may require travel to assist other properties or attend training and business meetings. The schedule is flexible and includes taking call during evenings, weekends, and holidays. The posting describes Greystar as a global real estate platform that manages and operates rental housing and provides property management, investment management, development, and construction services.

Requirements

  • Have all licenses and/or certifications required by state and local jurisdictions.
  • Hold a valid driver’s license to operate a golf cart on property.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
  • Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
  • Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy, following community policies on concessions and special programs.
  • Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
  • Use on-site property management software to track availability, leasing activity, and resident and prospect information.
  • Maintain community and show-unit presentation standards by inspecting tour areas, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office.
  • Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions and satisfaction.
  • Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
  • Respond courteously and promptly to resident and client/owner concerns and questions, resolve problems, and document or route requests to appropriate individuals.
  • Travel as needed to assist other properties or attend training classes, business meetings, and other activities related to the role.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) employee medical coverage for employee-only coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, and hospital indemnity coverage, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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