Leasing Professional - The Alyssa

Greystar Management Services•Tempe, AZ

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The Leasing Professional handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The role performs sales and leasing activities, prepares apartments and leasing materials for move-ins, monitors market and competitor conditions, and develops and executes marketing initiatives. It also uses property-management software to track availability, prospects, residents, and leasing activity; maintains the quality of the community’s show units and amenities; follows up with prospects and residents; and responds to concerns and requests. The position requires the licenses and certifications required by applicable state and local jurisdictions, as well as a valid driver’s license to operate a golf cart on the property. It involves standing, walking, sitting, bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas; working indoors and outdoors in all weather; and moving weights up to 25 pounds independently and 50 pounds with assistance. Travel may be required to support other properties or attend training and business meetings. The schedule is flexible and includes on-call coverage during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Be able to travel as needed to assist other properties and attend training classes or business meetings.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident-referral and employer-outreach programs, internet marketing, and community-specific campaigns.
Use on-site property-management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Inspect marketing corridors and leasing tours, communicate maintenance and upkeep needs, maintain show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
Support the lease-renewal program by preparing renewal materials, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or route requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible quarterly or annual bonus for corporate positions, based on individual and company performance.
Possible weekly, monthly, and/or quarterly bonus programs for onsite property positions.