Leasing Professional - The Alyssa

Greystar•Tempe, AZ

4d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to support occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position includes prospect qualification and tours, application and screening processing, lease preparation, move-in coordination, apartment readiness inspections, marketing planning and execution, competitor and market monitoring, and maintaining leasing and resident information in property-management software. The Leasing Professional also maintains the presentation of the community and model units, follows up with prospects and residents, handles resident concerns, and supports timely completion of lease renewals. The role requires a flexible schedule that may include evening, weekend, and holiday on-call work. Employees may work indoors and outdoors in all weather conditions and may occasionally travel to other properties, training, or business meetings.

Requirements

Hold licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on property.
Be able to work a flexible schedule, including on-call availability during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screening, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with maintenance.
Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies for concessions and occupancy programs.
Create and execute marketing activities to generate community traffic, including resident referrals, employer outreach, internet marketing, and other community-specific programs.
Use on-site property-management software to track apartment availability, leasing activity, prospect and resident data, and demographic information.
Maintain community and show-unit presentation by inspecting tour areas, communicating upkeep needs, merchandising model units and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents to support leasing or renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring documents are completed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or direct requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for bonus programs, depending on role and company or individual performance.