Leasing Professional - The Orchard

Sunrise Management•Baltimore, MD

3d•$21 - $23

About The Position

The Leasing Professional markets and promotes rental units, showcases the community to prospective renters, secures commitments and deposits, and assists with property administration under the supervision of the Community Manager or Resident Manager. The role supports leasing, marketing, resident relations, administrative processes, customer service, and the general presentation and upkeep of the community.

Requirements

Proficiency in Microsoft Office, including Word and Excel.
Ability to read, analyze, and interpret technical documents, financial reports, and legal materials.
Strong verbal and written communication skills.
Proficiency in basic math and financial calculations, including percentages, discounts, and interest.
Ability to identify and solve problems, analyze data, and apply logical reasoning to complex situations.
Effective communication, teamwork, professionalism, and ethical behavior.
High attention to detail, curiosity, and proactivity.
Growth-oriented, well-organized, disciplined, and self-sufficient.
Strong communication skills and tech savvy.

Nice To Haves

Experience with Entrata Software.

Responsibilities

Market and promote the community and available units in a professional and persuasive manner.
Schedule and conduct property tours for prospective residents, showcasing apartments and community amenities.
Identify prospective residents’ needs and provide tailored solutions.
Explain lease terms, community policies, and rental rates to prospects and residents.
Secure leasing commitments and complete required paperwork accurately and promptly.
Support marketing efforts, including providing input on promotions, advertisements, and market trends.
Maintain knowledge of property pricing, availability, lease terms, and unit features.
Monitor local market conditions, competitors, and trends through surveys and reports.
Inspect vacant units to ensure they are ready for showings and address concerns proactively.
Collaborate with the Community Manager to enhance curb appeal and property presentation.
Follow up with prospective residents and maintain positive resident relations.
Communicate property needs and resident concerns to the Maintenance Supervisor and Community Manager.
Prepare and manage applications, leases, addenda, and move-in packets.
Collect and process security deposits, rent payments, and other resident fees.
Maintain organized and current resident files and records.
Complete and follow up on service requests with the Maintenance Department.
Follow company accounting practices, including income tracking and petty cash management.
Prepare and send thank-you notes and follow-up correspondence to prospective residents.
Provide professional service to residents, prospects, and visitors.
Assist with resident inquiries, service requests, and concerns in a timely and empathetic manner.
Work with the Resident Manager and Maintenance team to foster a clean, safe, and well-maintained community.
Ensure compliance with Fair Housing laws, the Americans with Disabilities Act (ADA), and company safety and hazardous-material policies.
Represent the community and organization professionally, maintaining a neat appearance and businesslike attitude.
Assist in promoting the company and securing new business opportunities as needed.