Leasing Professional - The Joshua

Greystar•Mesa, AZ

6d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. Responsibilities include prospect engagement and apartment tours, application and lease processing, move-in preparation, marketing, maintaining community presentation standards, prospect and resident follow-up, and responding to resident and client or owner concerns. The position may require travel to other properties, training classes, or business meetings, and requires a flexible schedule that includes being on call during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and supporting move-in and lease signing.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement marketing plans and occupancy goals in accordance with community policies.
Design and execute marketing activities to drive community traffic, including referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability, traffic, leasing activity, resident and prospect data, and demographic information.
Maintain community and show-unit standards by inspecting the marketing corridor and leasing tour, communicating upkeep needs, merchandising show units and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support the lease renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, solve problems, and document or refer requests as appropriate.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, with low or free basic medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.