Leasing Professional - The Joshua

Greystar Management Services•Mesa, AZ

5d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. It performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to travel occasionally or regularly as required to assist other properties, attend training, or attend business meetings.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and showing apartments, processing applications and screenings, preparing lease and move-in packages, and supporting a smooth move-in and lease signing.
Inspect apartments before move-in, ensure they are ready, and coordinate outstanding items with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans and occupancy goals, and follow policies for concessions, specials, and other programs.
Design and execute marketing activities to drive traffic, including resident referral and employer outreach programs and online marketing.
Use property management software to track availability, record traffic and leasing activities, manage resident and prospect data, and capture relevant information.
Inspect the marketing corridor and leasing tour, communicate upkeep needs to maintenance, maintain show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
Support the lease renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner concerns, take action to solve problems, and document or convey requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.