Leasing Professional - The Masonry
About The Position
The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. Responsibilities include prospect qualification and tours, application processing and screening, preparing leases and move-in packages, inspecting apartments before move-in, maintaining marketing and show spaces, monitoring market and competitor conditions, and implementing marketing plans. The position also uses property-management software to track availability and resident and prospect information, follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns. The role may require travel to assist other properties or attend training and meetings. It requires a flexible schedule, including evening, weekend, and holiday on-call coverage, and work both indoors and outdoors in all weather conditions.
Requirements
- Hold all licenses and certifications required by applicable state and local jurisdictions.
- Have a valid driver’s license to operate a golf cart on the property.
- Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
- Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Be able to work indoors and outdoors in all weather conditions.
- Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
- Be able to travel when required to assist other properties or attend training, meetings, or other business activities.
Responsibilities
- Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and facilitating move-ins and lease signings.
- Inspect apartments before move-in, ensure they are move-in ready, and schedule outstanding work with the maintenance team.
- Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
- Follow community policies concerning concessions, specials, and other occupancy programs.
- Design and execute marketing activities, including resident referral and employer outreach programs and internet marketing.
- Use on-site property-management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
- Inspect marketing corridors, leasing tours, show units, models, and amenities; communicate maintenance needs; and prepare the leasing office for daily activities.
- Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing and renewal decisions.
- Support the lease renewal program by preparing renewal documents, contacting residents before move-out dates, and ensuring documents are signed and implemented on time.
- Respond courteously and promptly to resident and client/owner concerns, resolve problems, and document or convey requests to appropriate individuals.
Benefits
- Medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
- Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
- Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
- Six-week paid sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
- Possible weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
