Leasing Professional - The 305

Greystar Management Services•Waltham, MA

1d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. It handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The role carries out sales and leasing processes, helps ensure apartments and shared areas are ready for tours and move-ins, and responds to resident and client/owner questions and concerns. It may require travel to assist other properties or attend training and business meetings, as well as a flexible schedule that includes evening, weekend, and holiday on-call work.

Requirements

Hold any licenses or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work inside and outside in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to travel as needed to assist other properties or attend training classes and business meetings.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and follow established policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific initiatives.
Use on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information.
Inspect marketing corridors, tour routes, show units, models, amenities, and the leasing office to ensure they meet company standards; communicate maintenance needs and prepare spaces for leasing activities.
Follow up with prospects and new residents through email, notes, cards, telephone calls, or other contacts to support leasing and renewal decisions and check satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems where appropriate, and document or refer requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.