Service Technician - The 305

Greystar•Waltham, MA

22h•$23 - $25•Onsite

About The Position

This position performs technical and mechanical work to ensure that the buildings, grounds, amenities, and common areas of the property meet Greystar’s standards for cleanliness, appearance, safety, and functionality. The technician completes resident service requests and preventive maintenance, prepares vacant apartments for leasing and move-ins, tracks maintenance supplies and equipment, and accurately documents work. The role also helps maintain shared spaces and grounds, supports cost-control efforts, follows safety and risk-management procedures, and may inspect contractors’ work and assist with property inspections. The position may require travel to other properties or to attend training and business meetings. Employees must be able to work a flexible schedule, including taking call during evenings, weekends, and holidays, and work indoors and outdoors in all weather conditions. The hourly range is $23.00–$25.00. Additional compensation may include bonus programs, depending on role and eligibility.

Requirements

For all Service Technicians, hold certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property when applicable, depending on property size.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be available for rare or regular travel as needed to assist other properties or attend training classes and business meetings.

Nice To Haves

EPA Type I and II or Universal certification for refrigerant recycling; required for Certified Service Technicians.

Responsibilities

Complete work orders generated from resident requests and perform preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, scheduling vendors or contractors as needed, obtaining supplies, completing maintenance work, and inspecting completed work.
Follow procedures for obtaining and returning supplies, materials, equipment, tools, and other items; track inventory and notify the maintenance supervisor of reordering needs.
Complete service-request documentation and other paperwork accurately and on time.
Help maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, attend routine safety meetings, complete required safety training, and promptly and accurately report accidents and incidents.
Periodically inspect work performed by contractors, vendors, and other service providers to verify that it meets applicable quality standards, scope, and specifications.
Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property’s physical needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional day off for the employee’s birthday after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for eligible onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.