Leasing Professional - The 305

Greystar•Waltham, MA

1d•$23 - $25•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The Leasing Professional performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The role includes prospect qualification and tours, application and lease processing, move-in readiness inspections, marketing execution, use of property management software, resident follow-up, and prompt responses to resident and client/owner concerns. The position may require travel to assist other properties or attend training and business meetings, and requires a flexible schedule that includes being on call during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including being on call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding items with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies for concessions, specials, and other occupancy programs.
Plan and execute marketing activities to drive community traffic, including referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property management software to track availability, record leasing activity, manage resident and prospect data, and capture demographic information.
Inspect the marketing corridor, leasing tour, show units, models, amenities, and leasing office to ensure they meet company standards; communicate maintenance and upkeep needs.
Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems where possible, and document or refer requests appropriately.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, with low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs.