Leasing Professional - The Chloe

Greystar•Kyle, TX

3d•$17 - $19•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role involves leasing apartments to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position carries out sales and leasing activities, helps prepare apartments and the community for tours and move-ins, monitors market and competitor conditions, and implements marketing plans and programs. It also uses on-site property-management software to track availability and leasing activity, follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns. The hourly range is $17.00–$19.00. Additional compensation may include performance-based bonuses. The listed benefits are offered to full-time employees; onsite housing discounts may be available subject to discount and unit availability.

Requirements

Possess licenses and/or certifications required by applicable state and local jurisdictions.
Hold a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including evening, weekend, and holiday call coverage.

Responsibilities

Greet and qualify prospects, conduct community tours and apartment showings, process applications, perform credit screening and criminal background checks, prepare lease and move-in packages, and support smooth move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding items with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and occupancy goals; and follow established policies on concessions, specials, and other programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track apartment availability and leasing activity, manage prospect and resident data, and capture demographic and other information.
Inspect the marketing corridor and leasing tour daily, coordinate maintenance and upkeep needs, maintain appealing show units, models, and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents through emails, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems when possible, and document or route requests to the appropriate people.
Travel to other properties or attend training, meetings, or other activities as needed.
Work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional day off for a birthday after one year of service; and additional vacation accrual with tenure.
Onsite housing discounts at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) plan with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential weekly, monthly, or quarterly performance-based bonuses for onsite property positions.