Leasing Professional - The Chloe

Greystar Management Services•Kyle, TX

2d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The Leasing Professional conducts sales and leasing activities, prepares apartments and leasing materials for move-ins, monitors market conditions, and implements marketing plans. The position uses property management software to manage availability, prospect and resident records, and leasing activity. It also responds to resident and client/owner concerns and helps ensure that the community, model apartments, and amenities meet company standards. The role requires a flexible schedule, including on-call availability during evenings, weekends, and holidays. Occasional or regular travel may be needed to support other properties or attend training and business meetings. The hourly range is $17.00–$19.00. The position may also be eligible for bonus programs. Benefits are offered to full-time employees.

Requirements

Hold licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including taking on-call duty during evenings, weekends, and holidays.

Responsibilities

Conduct sales and leasing activities to support revenue and occupancy goals, including qualifying prospects, touring the community and apartments, processing applications, conducting credit and criminal background checks, preparing lease and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies on concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific programs.
Use property management software such as OneSite or Yardi to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information.
Inspect the marketing corridor and leasing tour, communicate maintenance needs, maintain appealing models and amenities, and prepare the leasing office for daily activity.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions through emails, notes, cards, calls, or other contact.
Support the lease renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or route requests to appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for quarterly or annual bonuses for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions.