Leasing Professional - The Prado

Greystar•Austin, TX

9d•$17 - $18•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position carries out sales and leasing activities, including qualifying prospects, touring the community and apartments, processing applications and screening checks, preparing lease and move-in documents, and helping ensure a smooth move-in. It also includes checking apartments and community spaces for readiness and presentation, coordinating outstanding maintenance needs, monitoring market and competitor conditions, and implementing marketing plans and programs to sustain occupancy. The Leasing Professional uses property-management software to track availability and leasing activity, manages prospect and resident information, follows up with prospects and residents, supports lease renewals, and responds to resident and client or owner concerns. The position requires a flexible schedule, including on-call availability during evenings, weekends, and holidays, and may require travel to other properties or business events.

Requirements

Hold licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking on-call duty during evenings, weekends, and holidays.
Be able to travel as needed to assist other properties, attend training classes, or attend business meetings.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in materials, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies concerning concessions, specials, and other occupancy programs.
Create and execute marketing activities to generate traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track apartment availability, traffic, leasing activities, resident and prospect data, and demographic information.
Inspect marketing corridors, leasing tours, show units, models, amenities, and the leasing office; communicate maintenance and upkeep needs.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions.
Prepare lease-renewal letters and packages, contact residents before move-out dates, and ensure renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client or owner concerns and questions, resolve problems, and document or route requests as appropriate.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.