Leasing Professional - The Clara

Greystar•Santa Clara, CA

4d•$25 - $28•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for new residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position is at The Clara, a 508-unit lease-up, high-rise community, and is eligible for incentive-based bonuses. The hourly range is $25.00–$28.00 in Santa Clara. The role includes leasing prospects, preparing residents for move-in, supporting marketing and occupancy efforts, maintaining the quality of the community’s presentation, and responding to resident concerns. The schedule requires weekends and may include evening, weekend, and holiday on-call work.

Requirements

1–2 years of experience.
Hold licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Rare or regular travel may be required to assist other properties, attend training, or attend business meetings.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in materials, and supporting move-in and lease signing.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow policies for concessions, specials, and occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability, traffic, leasing activities, and resident and prospect information.
Maintain community and show-unit presentation standards by inspecting tour areas, communicating maintenance needs, merchandising models and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
Support lease renewals by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, resolve issues, and document or route requests as appropriate.

Benefits

Competitive medical, dental, vision, disability, and life insurance, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs.