Leasing Professional - Bay Court at Harbour Pointe

Greystar Management Services•Mukilteo, WA

2d•Onsite

About The Position

The Leasing Professional at Bay Court at Harbour Pointe coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for new residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position involves prospect outreach and tours, application processing and screening, lease preparation and move-in coordination, apartment and community presentation, marketing, competitor research, and resident communication. The Leasing Professional uses property-management software to manage availability and resident and prospect data, and works with the maintenance team to address readiness and upkeep needs. The role requires a flexible schedule, including on-call availability during evenings, weekends, and holidays, and may involve travel to assist other properties or attend business events and training. Greystar describes itself as a global real estate platform specializing in property management, investment management, development, and construction services. The company manages and operates more than $350 billion of real estate in over 260 markets and was founded in 1993.

Requirements

A positive, can-do attitude.
Ability to read, write, and communicate effectively, complete legal documents, explain and sell apartment features, and answer resident questions.
Professional manner and dress.
Required licenses and certifications for applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property.
Ability to work a flexible schedule, including on-call availability during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Previous sales and customer service experience.
Proficiency in MS Office Suite.
Experience with property-management software such as Yardi or OneSite.

Responsibilities

Greet and qualify prospects, conduct community tours and apartment showings, process applications and screening, prepare leases and move-in packages, and ensure smooth move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement marketing plans to support occupancy and sales goals.
Follow community policies concerning concessions, specials, and other occupancy programs.
Create and execute marketing activities, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track availability, record leasing activity, manage resident and prospect data, and capture demographic information.
Inspect marketing areas, tour routes, show units, models, and amenities; communicate maintenance needs and prepare the leasing office for daily leasing activity.
Follow up with prospects and new residents by email, telephone, notes, cards, or other contacts to support leasing decisions and satisfaction.
Support lease renewals by preparing renewal documents, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner questions and concerns, resolve problems, and route or document requests as appropriate.
Plan and execute community events.
Use social media and internet platforms to market available units.
Assist with lease renewals and respond to resident concerns.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability for onsite team members.
Cell phone allowance.
Monthly bonus incentives; onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service and additional vacation accrued with tenure.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Robust training and development and long-term career opportunities.