Leasing Professional - Mural at Stovehouse

Freeman Webb Company•Huntsville, AL

About The Position

The Leasing Professional shows and leases apartments to prospective residents and supports current residents. The role develops resident relations, communicates with prospects and residents, presents available apartments and community amenities, follows up with prospective residents, processes leases and deposits, and maintains accurate rental-unit listings. It also supports marketing, resident screening, model-apartment upkeep, and office and management activities. The position substitutes for the Assistant Manager when absent and must comply with fair housing laws. The role requires timely completion of weekly activity, traffic and leasing, and off-site marketing reports. Freeman Webb describes its culture as collaborative and supportive, with an emphasis on teamwork, professional development, consistent training, and promotion from within.

Requirements

Ability to perform each essential duty satisfactorily.
Ability to generate reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from clients, customers, and the general public.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages.
Ability to apply common-sense understanding to written, oral, or diagram-form instructions and to solve problems involving several concrete variables in standardized situations.
Ability to operate basic office equipment, including a copier, fax machine, computer, typewriter, calculator, and telephone.

Nice To Haves

Associate’s degree or equivalent from a two-year college or technical school.
Six months to one year of related experience and/or training, or an equivalent combination of education and experience.
Bilingual ability.

Responsibilities

Communicate with prospective residents seeking information and current residents with complaints or problems.
Develop and maintain resident relations through courteous on-site service, prompt maintenance-call handling, newsletter completion, and knowledge of community policies.
Develop professional sales techniques.
Show prospects model apartments and explain room sizes and layouts, community facilities, nearby shopping centers, available services, and lease terms.
Follow up with prospective residents who did not complete an application.
Complete lease forms or agreements and collect rental deposits.
Inspect the model apartment daily and arrange necessary maintenance.
Compile and update listings of available rental units.
Assist with composing newspaper advertisements.
Contact credit bureaus, previous landlords, and employers to verify prospective residents’ histories.
Substitute for the Assistant Manager when absent.
Adhere to fair housing laws.
Attend regular staff meetings, weekly management meetings, and weekly department meetings.
Update work order agendas weekly.
Complete and submit weekly activity, traffic and leasing, and off-site marketing reports accurately and on time.
Participate in training and development to continually grow and improve.