Leasing Professional - Mural at Stovehouse

FREEMAN WEBB COMPANY REALTORS, LLC•Huntsville, AL

About The Position

The Leasing Professional shows and leases apartments to prospective residents and supports current residents. The role involves communicating with prospects and residents, developing resident relations, learning and applying professional sales techniques, showing model apartments, explaining unit features and lease terms, and following up with prospective residents. The Leasing Professional completes lease agreements, collects rental deposits, inspects model apartments, maintains available-unit listings, assists with advertising, and contacts credit bureaus, previous landlords, and employers as part of prospect screening. The position also substitutes for the Assistant Manager when absent and adheres to fair housing laws. The employee attends regular staff meetings and weekly management and department meetings, updates work-order agendas, submits weekly activity, traffic and leasing, and off-site marketing reports, and participates in training and development. The role requires communication, basic mathematical and reasoning skills, the ability to generate reports and business correspondence, and the ability to operate basic office equipment. The position primarily works indoors, with occasional work outdoors in varying weather conditions. Employees regularly work near moving mechanical office equipment, in a usually moderate noise environment. The physical demands include handling objects and controls, reaching, talking or hearing, and frequently standing, walking, and sitting. Occasional climbing, balancing, stooping, kneeling, crouching, crawling, smelling, and lifting or moving up to 20 pounds may be required.

Requirements

Associate’s degree or equivalent from a two-year college or technical school preferred; alternatively, six months to one year of related experience and/or training, or an equivalent combination of education and experience.
Ability to generate reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from clients, customers, and the general public.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Ability to operate basic office equipment, including a copier, fax machine, computer, typewriter, calculator, and telephone.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

Bilingual ability.

Responsibilities

Communicate with prospective residents seeking information and current residents with complaints or problems.
Develop and maintain resident relations through courteous on-site service, prompt maintenance-call handling, newsletter completion, and knowledge of community policies.
Learn and apply professional sales techniques.
Show prospects model apartments and discuss room sizes and layouts, available facilities, nearby shopping centers, available services, and lease terms.
Follow up with prospective residents who did not submit an application.
Complete lease forms or agreements and collect rental deposits.
Inspect the model apartment daily and arrange necessary maintenance.
Compile and update listings of available rental units.
Assist with composing newspaper advertisements.
Contact credit bureaus, previous landlords, and employers to obtain information about prospective residents.
Substitute for the Assistant Manager when absent.
Adhere to all fair housing laws.
Attend regular staff meetings and weekly management and department meetings.
Update work-order agendas weekly.
Complete and submit weekly activity, traffic and leasing, and off-site marketing reports accurately and on time.
Continuously grow and improve through training and development.