Leasing Professional - NOVI at Concord
About The Position
The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role covers leasing to prospective residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. This position serves the NOVI at Concord multi-site development across NOVI Flats, NOVI Lofts, and NOVI Rise in Concord, North Carolina. The communities are mid-rise properties in the lease-up stage, with unit counts of 48, 89, and 167, respectively. The position’s schedule is Monday through Friday with rotating weekends. The work also requires a flexible schedule that may include being on call during evenings, weekends, and holidays. The hourly pay range is $18.00–$20.00. The role may be eligible for bonus programs, with eligibility dependent on position and performance.
Requirements
- Hold all licenses and certifications required by applicable state and local jurisdictions.
- Have a valid driver’s license to operate a golf cart on the property.
- Be able to work a flexible schedule, including on-call availability during evenings, weekends, and holidays.
- Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Be able to work indoors and outdoors in all weather conditions.
- Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Responsibilities
- Conduct sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, giving tours, showing apartments, processing applications, performing credit screening and criminal background checks, preparing leases and move-in packages, and supporting move-ins and lease signings.
- Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
- Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow community policies for concessions, specials, and occupancy programs.
- Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and other community-specific plans and promotions.
- Use on-site property-management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other relevant information.
- Maintain the community and show units to company standards by inspecting the marketing corridor and leasing tour, communicating maintenance needs, merchandising model units and amenities, and preparing the leasing office for daily activities.
- Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing and renewal decisions and confirm satisfaction.
- Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
- Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or route requests to the appropriate people.
- Travel to assist other properties or attend training, meetings, or other business activities as needed.
Benefits
- Medical, dental, vision, disability, and life insurance
- Low-cost employee medical coverage, including free basic employee-only coverage
- Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires
- Birthday off after one year of service
- Additional vacation accrual with tenure
- Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability
- Paid six-week sabbatical after 10 years of service and every five years thereafter
- 401(k) with company match up to 6% of pay after six months of service
- Paid parental leave
- Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy
- Employee Assistance Program
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans
- Charitable giving program and benefits
- Potential weekly, monthly, and/or quarterly bonus programs for onsite property positions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
