Leasing Professional - NOVI at Concord

Greystar•Concord, NC

2d•$18 - $20•Onsite

About The Position

The Leasing Professional coordinates community marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to prospective residents, supporting resident satisfaction throughout the lease term, and securing renewals. This position supports NOVI at Concord, a multi-site development comprising NOVI Flats, NOVI Lofts, and NOVI Rise in Concord, North Carolina. Duties are performed across all locations. The properties are mid-rise communities in the lease-up stage, with 48, 89, and 167 units, respectively.

Requirements

Have all licenses and certifications required by state and local jurisdictions.
Hold a valid driver's license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, touring the community and showing apartments, processing applications and screenings, preparing lease and move-in documents, and supporting move-in and lease signing.
Inspect apartments before resident move-in, confirm they are move-in ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement marketing plans and occupancy goals; and follow community policies for concessions, specials, and other programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability, record leasing activity, manage prospect and resident data, and capture demographic information.
Inspect marketing corridors and leasing tours, communicate maintenance needs, merchandise show units and amenities, and prepare the leasing office to meet company show-quality standards.
Follow up with prospects and new residents through emails, notes, cards, calls, or other contacts to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal documents, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, resolve problems, and document or route requests to the appropriate people.

Benefits

Medical, dental, vision, disability, and life insurance, including low-cost basic medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs.