Leasing Professional - Dixon at Stonegate

Greystar Management Services•Fort Worth, TX
•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to support occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position conducts prospect qualification and community tours, processes applications and screening, prepares lease and move-in materials, and helps ensure smooth move-ins. It also supports marketing and occupancy initiatives, maintains accurate records in property-management software, keeps the leasing office and tour areas show-ready, follows up with prospects and residents, and responds to resident and client/owner concerns. The position may require travel to other properties or business activities, and a flexible schedule that includes on-call availability during evenings, weekends, and holidays. Physical demands include standing, walking, sitting, bending, stooping, climbing ladders, reaching, carrying, and crawling in confined areas; working indoors and outdoors in all weather; and moving weights up to 25 pounds independently or 50 pounds with assistance.

Requirements

  • Hold any licenses and/or certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.
  • Meet the stated physical demands, including moving up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

  • Conduct sales and leasing activities, including greeting and qualifying prospects, touring the community and apartments, processing applications, conducting credit screening and criminal background checks, preparing lease and move-in packages, and supporting move-ins and lease signings.
  • Inspect apartments before resident move-in and coordinate outstanding preparations with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and occupancy goals; and follow policies for concessions, specials, and other programs.
  • Design and execute marketing activities to generate community traffic, including referral and employer outreach programs, internet marketing, and community-specific marketing initiatives.
  • Use on-site property-management software to track availability and leasing activity and manage resident and prospect data.
  • Inspect and maintain show quality in the marketing corridor, leasing tour, show units, models, amenities, and leasing office; communicate upkeep needs to maintenance team members.
  • Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions and satisfaction.
  • Support the lease-renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve problems, and document or route requests appropriately.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) employee medical coverage for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Paid six-week sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Optional critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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