Leasing Professional - Bay Court at Harbour Pointe

Greystar•Mukilteo, WA

1d•$22 - $24•Onsite

About The Position

The Leasing Professional at Bay Court at Harbour Pointe coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position includes prospect and resident interaction, community marketing, property tours, application and lease processing, move-in preparation, and prompt responses to concerns. The role requires a flexible schedule, including taking call during evenings, weekends, and holidays. The hourly pay range is $21.50–$24.00. The position may also be eligible for bonus programs. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off and holidays; onsite housing discounts subject to availability; a paid sabbatical after 10 years of service; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and optional insurance and legal plans.

Requirements

Previous sales and customer-service experience is desired; a positive, can-do attitude is required.
Proficiency in Microsoft Office Suite.
Ability to read, write, and communicate effectively; complete legal documents; explain and sell apartment features; and answer resident questions.
High level of professionalism in manner and dress.
Any licenses or certifications required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Experience with property-management software such as Yardi or OneSite.

Responsibilities

Conduct sales and leasing activities to meet community revenue and occupancy goals, including qualifying prospects, touring the community and apartments, processing applications, performing credit and criminal-background screenings, preparing leases and move-in packages, and facilitating lease signing and move-in.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement marketing plans to sustain occupancy, following community policies for concessions, specials, and other programs.
Plan and carry out marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, social media, email, and other community-specific initiatives.
Use property-management software such as OneSite or Yardi to track availability and leasing activity and manage prospect and resident information.
Inspect and maintain the appearance of the marketing corridor, leasing tour, show units, model, amenities, and leasing office; communicate maintenance and upkeep needs to the maintenance team.
Follow up with prospects and new residents by email, phone, notes, or other contacts to support leasing decisions and resident satisfaction.
Support lease renewals by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems where possible, and document or convey requests to appropriate personnel.
Conduct prospect building and apartment tours, including virtual and in-person tours.
Plan and execute community events and conduct market research on comparable properties for marketing and advertising.
Assist with lease renewals and respond to resident concerns.
Travel as needed to assist other properties or attend training classes, business meetings, or other work-related activities.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday off is available after one year of service.
Onsite housing discount at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs.
Cell phone allowance and monthly bonus incentives.
Robust training and development and long-term career opportunities.