Leasing Professional - Lighthouse Pointe
About The Position
This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The Leasing Professional conducts sales and leasing activities, supports move-ins, monitors market conditions, develops and implements marketing plans, maintains property and prospect information in on-site management software, and ensures that the community and its show units meet company standards. The role also follows up with prospects and residents, handles questions and concerns, and supports the lease renewal program. The position requires a flexible schedule, including taking call during evenings, weekends, and holidays. The hourly pay range is $15.00–$16.00. Onsite team members may be eligible for an onsite housing discount, subject to discount terms and unit availability. Benefits listed are offered to full-time employees.
Requirements
- Hold all licenses and certifications required by applicable state and local jurisdictions.
- Have a valid driver’s license to operate a golf cart on the property.
- Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Be able to work indoors and outdoors in all weather conditions.
- Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
- Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Responsibilities
- Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit screening and criminal background checks, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
- Inspect apartments before resident move-in and coordinate with the maintenance team to address outstanding items.
- Monitor market and competitor conditions, develop and implement marketing plans and goals, and follow community policies regarding concessions, specials, and other occupancy programs.
- Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing plans and events.
- Use on-site property management software, such as OneSite or Yardi, to track availability and leasing activity and manage resident and prospect information.
- Inspect the marketing corridor and leasing tour, communicate maintenance needs, prepare show units and amenities, and ready the leasing office for daily activities.
- Follow up with prospects and new residents through email, notes, cards, phone calls, or other contacts to support leasing and renewal decisions and ensure satisfaction.
- Support the lease renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
- Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, and document or forward requests to the appropriate people.
Benefits
- Medical, dental, vision, disability, and life insurance benefits
- Low-cost or free basic employee medical coverage for employee-only coverage
- Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires
- Birthday off after one year of service
- Additional vacation accrued with tenure
- Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability
- Six-week paid sabbatical after 10 years of service and every five years thereafter
- 401(k) with company match up to 6% of pay after six months of service
- Paid parental leave
- Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy
- Employee Assistance Program
- Critical illness, accident, and hospital indemnity plans
- Pet insurance and legal plans
- Charitable giving program and benefits
- Onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
