About The Position

This part-time position coordinates the community’s marketing, leasing, and renewal strategies to help achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position is at a 280-unit, high-rise community in the lease-up stage, with a schedule of Monday through Friday and rotating weekends. The Leasing Professional conducts sales and leasing activities, prepares apartments and move-in materials, supports marketing and occupancy plans, maintains property-management records, and ensures that the community and model units meet company standards. The role also follows up with prospects and residents, assists with lease renewals, and responds to resident and client or owner concerns. Work may require travel to other properties or business and training events. The position requires a flexible schedule that includes on-call availability during evenings, weekends, and holidays.

Requirements

  • Must hold licenses and/or certifications required by applicable state and local jurisdictions.
  • Must have a valid driver’s license to operate a golf cart on property.
  • Must be able to work a flexible schedule, including on-call availability during evenings, weekends, and holidays.
  • Must be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Must be able to work indoors and outdoors in all weather conditions.
  • Must be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

  • Greet and qualify prospects, conduct community tours and apartment showings, process applications, perform credit screening and criminal background checks, prepare leases and move-in packages, and support smooth move-ins and lease signings.
  • Inspect apartments before resident move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement marketing plans and goals to sustain occupancy; and follow community policies for concessions, specials, and other occupancy programs.
  • Create and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
  • Use on-site property management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other relevant information.
  • Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, merchandise and maintain appealing model units and amenities, and prepare the leasing office for daily leasing activities.
  • Follow up with prospects and new residents through email, notes, cards, phone calls, or other contact to support leasing and renewal decisions and satisfaction.
  • Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client or owner concerns and questions; resolve problems or document and direct requests to the appropriate people.
  • Travel as needed to assist other properties, attend training classes or business meetings, or fulfill position responsibilities.

Benefits

  • 401(k) with company match (eligibility required)
  • Employee Assistance Program
  • Paid sick time
  • May be eligible for weekly, monthly, and/or quarterly bonus programs
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