Leasing Professional - Residences at4225

Greystar•Phoenix, AZ

12d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The Leasing Professional conducts prospect outreach and tours, processes applications and screening, prepares lease and move-in documents, and helps ensure a smooth move-in. The role also monitors market and competitor conditions, implements marketing plans and programs, uses property-management software to track leasing activity and resident information, and maintains the presentation of the community, leasing office, and show units. The position follows up with prospects and residents, supports lease renewals, and responds promptly to resident and client or owner concerns. State and local licenses or certifications may be required, and a valid driver’s license is required to operate a golf cart on the property. The role may require travel to other properties or business activities and a flexible schedule that includes being on call during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including being on call during evenings, weekends, and holidays.
Be able to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy initiatives.
Design and carry out marketing activities, including resident referral and employer outreach programs and online marketing.
Use on-site property-management software to track apartment availability, traffic, leasing activities, and resident and prospect data.
Inspect and maintain the presentation of the community, leasing tour, show units, model, amenities, and leasing office; communicate maintenance needs to the maintenance team.
Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal documents, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond courteously and promptly to resident and client or owner concerns and questions, resolve problems, and route or document requests as appropriate.

Benefits

Medical, dental, vision, disability, and life insurance, with low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional day off for a birthday after one year of service; and additional vacation accrual with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and a lifetime fertility-benefit reimbursement of up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs.