Leasing Professional - Residences at4225

Greystar Management Services•Phoenix, AZ

11d

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The Leasing Professional handles activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role includes sales and leasing, prospect follow-up, apartment and community presentation, market research, marketing, property-management software use, move-in preparation, and lease-renewal administration. It also involves responding to resident and owner concerns and coordinating with maintenance and other team members. The position requires a flexible work schedule, including taking call during evenings, weekends, and holidays. The role may require travel to support other properties or attend training and business meetings. Employees must be able to work indoors and outdoors in all weather conditions and meet the stated physical demands.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement marketing plans and follow community policies concerning concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track availability and leasing activity and manage resident and prospect data.
Maintain community and show-unit presentation standards by inspecting the marketing corridor and tour route, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office.
Follow up with prospects and new residents through email, cards, telephone calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or convey requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.