Leasing Professional - The Residences at Springfield Station

Greystar•Springfield, VA

3d•$20 - $22•Onsite

About The Position

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The Leasing Professional conducts sales and leasing activities, supports move-ins, inspects apartments, tracks market and competitor conditions, implements marketing plans, and uses property management software to manage leasing and resident information. The role also maintains show-quality standards, follows up with prospects and residents, supports lease renewals, and responds to resident and client or owner concerns. The position may require travel to other properties or business activities. Incumbents must be able to work a flexible schedule, including taking call during evenings, weekends, and holidays, and work inside and outside in all weather conditions.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and facilitating move-ins and lease signings.
Inspect apartments before move-in, ensure they are ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies for concessions, specials, and occupancy programs.
Design and execute marketing activities to drive traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing programs.
Use on-site property management software to track availability and leasing activity and manage prospect and resident data.
Maintain show-quality standards by inspecting the marketing corridor and leasing tour, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support the lease renewal program by preparing renewal packages, contacting residents before move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner questions and concerns, resolve problems, and route or document requests as appropriate.

Benefits

Medical, dental, vision, disability, and life insurance benefits, including low-cost basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.