Leasing Professional - Towne at Glendale

Greystar•Glendale, CA

8d•$23 - $25•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. This position is for a stabilized, 150-unit community in Glendale, California. The scheduled hours are Tuesday through Saturday, 9 a.m. to 6 p.m., subject to change based on business needs. The position is eligible for a 20% housing discount. The hourly pay range is $23.00 to $25.00. Additional compensation may include performance-based bonuses. Greystar also describes benefits including medical, dental, vision, disability and life insurance; paid time off and holidays; onsite housing discounts subject to availability; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and other insurance, legal, charitable-giving, and employee benefits. Benefits are offered to full-time employees, with possible variation for union and prevailing-wage roles. The role requires a valid driver’s license to operate a golf cart on the property and any licenses or certifications required by state and local jurisdictions. It may involve travel to other properties, training, or business meetings. The employee must be able to work a flexible schedule that includes being on call during evenings, weekends, and holidays.

Requirements

1–2 years of leasing experience.
Valid driver’s license to operate a golf cart on the property.
Any licenses and/or certifications required by state and local jurisdictions.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Prior experience using Yardi or a CRM.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, conducting tours, showing apartments, processing applications, conducting credit and criminal-background screening, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before resident move-in, confirm they are ready, and coordinate outstanding work with maintenance.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing initiatives.
Use on-site property-management software to track availability, record traffic and leasing activity, manage resident and prospect information, and capture demographic and other relevant data.
Maintain community and show-unit presentation standards by inspecting the marketing corridor and tour route, communicating maintenance needs, preparing show units and amenities, and readying the leasing office for daily activity.
Follow up with prospects and new residents through email, notes, cards, calls, or other contact to support leasing or renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are completed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve problems where possible, and document or refer requests to appropriate individuals.

Benefits

20% housing discount, subject to applicable conditions.
Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrual with tenure.
Onsite housing discounts at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonuses, depending on the role and performance.