About The Position

The Leasing Professional leases apartments at Ovation at Arrowbrook, a new lease-up apartment community in Herndon, Virginia. The role involves leasing paperwork, preparing for move-ins, and responding to prospect and resident questions while providing timely, remarkable customer service. The community is near Dulles Airport, the Innovation Metro Station, and the Dulles Toll Road. The position supports the lease-up of a new building with 274 LIHTC (Low Income Housing Tax Credit) apartment homes. The work schedule includes weekends.

Requirements

  • Prior residential leasing success or proven sales and customer service experience in a related service field.
  • Computer skills, including knowledge of Microsoft Word and Excel.
  • Strong interpersonal communication skills and familiarity with professional business writing.
  • Organizational skills, accuracy, and the ability to multitask.
  • Basic mathematical skills.

Nice To Haves

  • Knowledge of LIHTC or affordable housing.
  • A college degree.
  • Experience working with social media platforms and marketing.
  • Bilingual English/Spanish skills.

Responsibilities

  • Deliver outstanding customer service to prospective residents, current residents, and visitors.
  • Assist with leasing up a new building containing 274 LIHTC apartment homes.
  • Lead community tours, capture rental commitments, and manage related responsibilities from the application process through successful move-in.
  • Complete marketing activities and prepare leasing-related reports.
  • Assist with resident relations, administrative assignments, and property management tasks.
  • Work with leasing and property department team members to create a positive environment for staff, residents, and visitors.
  • Complete leasing paperwork and move-in preparations, and address prospect and resident questions.

Benefits

  • Comprehensive medical insurance with multiple dental and vision options.
  • Health Savings Account with employer contribution.
  • 401(k) plan with employer match and generous vesting schedule.
  • Paid Time Off leave that escalates with length of service.
  • Recognition awards and employee referral bonuses.
  • Housing rental discount.
  • Free on-site parking during work hours.
  • In-house professional training and a Promote from Within company culture.
  • Potential commission.
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