Leasing Professional - Ascend at McKinney North

Greystar Management Services•McKinney, TX

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position carries out sales and leasing activities, prepares apartments and leasing materials for move-in, monitors market and competitor conditions, and implements marketing programs to generate community traffic. It uses property management software to track availability, leasing activity, and resident and prospect information. The role also maintains the presentation of the community and model units, follows up with prospects and residents, processes renewals, and responds to resident and owner concerns. The work may require travel to other properties or business and training events. Employees must be able to work a flexible schedule, including taking call during evenings, weekends, and holidays, and work both indoors and outdoors in all weather conditions.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and coordinating move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate any outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement marketing plans and follow community policies on concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific programs.
Use on-site property management software to track apartment availability and leasing activity and manage resident and prospect information.
Maintain the appearance and show quality of the community, tour areas, leasing office, model units, and amenities, and communicate maintenance needs to the maintenance team.
Follow up with prospects and new residents through email, written notes, calls, or other contacts to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal documents, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions, resolve problems, and document or direct requests to the appropriate individuals.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential weekly, monthly, and/or quarterly bonus programs for onsite property positions.