Leasing Professional - Ascend at McKinney North

Greystar•McKinney, TX

4d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role covers leasing activities for prospective residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position conducts prospect qualification and community tours; processes applications and screenings; prepares lease and move-in documents; and supports smooth move-ins. It also inspects apartments before move-in, monitors market and competitor conditions, develops and implements marketing plans, and uses property-management software to manage availability, prospect and resident data, and leasing activity. The Leasing Professional maintains the presentation of the leasing office, show units, and amenities, follows up with prospects and residents, administers lease renewals, and responds to resident and owner concerns. The role may require travel to other properties, training, or meetings. It requires a flexible schedule, including taking call during evenings, weekends, and holidays, and working indoors and outdoors in all weather conditions.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to achieve the community’s revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies regarding concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track apartment availability and leasing activity and manage resident and prospect information.
Maintain the community, show units, amenities, and leasing office to Company show-quality standards; identify and communicate maintenance needs.
Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
Prepare and administer lease renewal letters and packages, contact renewing residents in advance of move-out dates, and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolving problems or documenting and conveying requests to appropriate individuals.

Benefits

Medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is free.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Paid sabbatical of 6 weeks after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.