Leasing Professional - Edge Flats

Greystar•Winston-Salem, NC

1d•$17 - $19•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. This position is at Edge Flats, a stabilized 170-unit mid-rise community in Winston-Salem, North Carolina. The schedule is Monday through Friday with rotating weekends. The role involves marketing the community, handling leasing and renewal processes, maintaining leasing and prospect records in property management software, and responding to resident and client/owner concerns. It also requires working inside and outside in varying weather conditions, being available for evening, weekend, and holiday on-call duties, and occasional travel to assist other properties or attend training and business meetings.

Requirements

Hold any licenses or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule that includes evening, weekend, and holiday on-call duties.
Be able to stand, walk, or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, giving tours, processing applications and screenings, preparing lease and move-in documents, and facilitating move-ins and lease signings.
Inspect apartments before move-in, ensure they are ready for residents, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement marketing plans to sustain occupancy, following established policies for concessions, specials, and other programs.
Design and carry out marketing activities to attract prospective residents, including referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability, traffic, leasing activity, resident and prospect data, and demographic information.
Maintain community and show-unit standards by inspecting leasing areas and tour routes, communicating upkeep needs, merchandising models and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support the lease renewal program by preparing renewal materials, contacting residents before move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, and document or route requests as appropriate.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for onsite weekly, monthly, and/or quarterly bonus programs.