Leasing Professional - West Village

Greystar•Oklahoma City, OK

1d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The Leasing Professional conducts sales and leasing activities, including qualifying prospects, touring the community and apartments, processing applications and screenings, preparing leases and move-in packages, and supporting a smooth move-in. The role also monitors apartment readiness, market and competitor conditions, marketing efforts, leasing records, community presentation, prospect follow-up, renewals, and resident concerns. The position requires the licenses or certifications mandated by applicable state and local jurisdictions and a valid driver’s license to operate a golf cart on the property. The work involves physical activity and indoor and outdoor work in all weather conditions. A flexible schedule is required, including on-call coverage during evenings, weekends, and holidays. Rare or regular travel may be required to support other properties or attend training and business meetings.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Be able to travel when required to assist other properties or attend training classes and business meetings.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting resident move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow community policies for concessions, specials, and occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability, traffic, leasing activities, resident and prospect data, and demographic information.
Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, maintain show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring renewal documents are completed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or direct requests to the appropriate individuals.

Benefits

Medical, dental, vision, disability, and life insurance benefits, including low-cost basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities, subject to discount and unit availability, for onsite team members.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.