Leasing Professional - Drake West Village (Student Living)
About The Position
This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The Leasing Professional handles leasing activities for new residents, supports resident satisfaction throughout the lease term, and secures lease renewals at Drake West Village, a student-living community. The role includes prospect outreach and tours, application and lease processing, move-in readiness inspections, marketing and occupancy efforts, property-management software use, and resident follow-up. The employee responds to resident and client/owner concerns, completes administrative and financial reports, and performs other duties as assigned or necessary. The position requires a flexible schedule, including taking call during evenings, weekends, and holidays, and may require travel to support other properties or attend training and business meetings.
Requirements
- Hold licenses or certifications required by applicable state and local jurisdictions.
- Have a valid driver’s license to operate a golf cart on the property.
- Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Be able to work indoors and outdoors in all weather conditions.
- Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
- Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Responsibilities
- Conduct sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, giving tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
- Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
- Monitor market and competitor conditions and develop and implement short- and long-term marketing plans, following community policies for concessions, specials, and other occupancy programs.
- Design and carry out marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
- Use on-site property-management software to track availability, leasing and traffic activity, resident and prospect data, and demographic information.
- Inspect the marketing corridor, leasing tour, show units, model, and amenities; communicate maintenance needs and prepare the leasing office for daily activity.
- Follow up with prospects and new residents through calls, emails, notes, cards, or other contacts to support leasing and renewal decisions and satisfaction.
- Support lease renewals by preparing renewal materials, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
- Respond promptly and courteously to resident and client/owner concerns, take action to resolve problems, and document or route requests to the appropriate people.
- Complete accounting, financial, administrative, and other reports, and perform additional duties as assigned or necessary.
Benefits
- Competitive medical, dental, vision, disability, and life insurance benefits.
- Low-cost (free basic) employee medical coverage for employee-only coverage.
- Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
- Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
- Six-week paid sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
- Quarterly or annual bonus program may be available for corporate positions, based on individual and company performance.
- Weekly, monthly, and/or quarterly bonus programs may be available for onsite property positions.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
