Leasing Professional - Radford Court (Student Living)

Greystar Management Services•Seattle, WA

4d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position carries out sales and leasing activities, prepares apartments and leasing materials for move-in, monitors market and competitor conditions, and develops and executes marketing activities. It uses on-site property management software to track availability, leasing activity, and resident and prospect information. The Leasing Professional also maintains the appearance of the community’s leasing areas and show units, follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns. Other duties include preparing reports and performing additional tasks as assigned.

Requirements

Possess licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

Greet and qualify prospects; conduct community tours and apartment showings; process applications, credit screening, and criminal background checks; prepare leases and move-in packages; and facilitate move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans and occupancy goals, and follow policies for concessions, specials, and other programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability, leasing activity, resident and prospect data, and relevant demographic information.
Inspect and maintain the appearance of the marketing corridor, leasing tour, show units, models, amenities, and leasing office; communicate maintenance and upkeep needs to the maintenance team.
Follow up with prospects and new residents through messages, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Prepare and implement lease renewal documents, and contact residents in advance of move-out dates to support timely renewals.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve issues, and document or refer requests to the appropriate people.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.