Leasing Professional - Delaware Apartments (Student Living)
About The Position
The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position performs sales and leasing activities, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and helping ensure a smooth move-in. It also inspects apartments for move-in readiness, monitors market and competitor conditions, and implements marketing plans and activities to drive community traffic. The Leasing Professional uses on-site property management software to track availability and leasing activity, maintains the quality of the community’s show areas and model units, follows up with prospects and residents, supports lease renewals, and responds promptly to resident and owner concerns. The role also completes reports and other administrative duties as assigned. It requires a flexible schedule, including evening, weekend, and holiday on-call coverage, and may involve travel to support other properties or attend work-related events.
Requirements
- Hold all licenses and certifications required by applicable state and local jurisdictions.
- Have a valid driver’s license to operate a golf cart on the property.
- Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Be able to work indoors and outdoors in all weather conditions.
- Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
- Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
- Be able to travel as needed to assist other properties, attend training, business meetings, or other work-related situations.
Responsibilities
- Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and supporting move-ins and lease signings.
- Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
- Monitor market and competitor conditions and develop and implement short- and long-term marketing plans in accordance with community policies.
- Design and execute marketing activities to generate traffic, including resident referral and employer outreach programs and internet marketing.
- Use on-site property management software to track apartment availability, leasing activity, and resident and prospect information.
- Maintain community and show-unit presentation standards by inspecting tour areas, coordinating upkeep, merchandising show units and amenities, and preparing the leasing office.
- Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
- Support the lease renewal program by preparing renewal materials, contacting residents before move-out dates, and ensuring documents are signed and implemented on time.
- Respond courteously and promptly to resident and client or owner concerns, resolve problems, and document or route requests as appropriate.
- Complete accounting, financial, administrative, and other reports and perform other duties as assigned or necessary.
Benefits
- Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
- Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
- Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
- Six-week paid sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
- Onsite property roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
