Leasing Professional - Westcreek Apartments

Greystar•Temecula, CA

2d•$23 - $24•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. This position is at a stabilized, 126-unit property and is eligible for a 20% housing discount, subject to applicable terms and availability. The schedule is Tuesday through Saturday, 9 a.m. to 6 p.m., with weekend availability required. The schedule may change based on business needs. The role also requires a flexible schedule that may include being on call during evenings, weekends, and holidays. Rare or regular travel may be required to assist other properties or attend training, meetings, and other work-related activities.

Requirements

1–2 years of leasing experience.
Prior customer service and sales experience.
Required licenses and certifications applicable to state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property.
Ability to stand, walk, or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, conducting tours, showing apartments, processing applications, conducting credit and criminal background screening, preparing lease and move-in materials, and supporting move-in and lease signing.
Inspect apartments before resident move-in, ensure they are ready, and coordinate outstanding items with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow policies for concessions, specials, and occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability and leasing activity and manage prospect and resident information.
Maintain the community, leasing tour, show units, model, amenities, and leasing office in accordance with company show-quality standards; communicate maintenance and upkeep needs.
Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve issues, and document or route requests to appropriate individuals.

Benefits

20% housing discount for this position, subject to applicable terms and availability.
Competitive medical, dental, vision, disability, and life insurance; low or no employee medical cost for basic employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, and hospital indemnity plans.
Pet insurance and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.