Leasing Professional - Haven at M (Student Living)

Greystar•Huntsville, TX

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for new residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The Leasing Professional conducts prospect tours and processes applications, screenings, leases, and move-ins; checks apartments for readiness; develops and carries out marketing activities; tracks leasing and resident information in property-management software; maintains the appearance of the leasing office, tour route, and show units; follows up with prospects and residents; and addresses resident and client/owner concerns. The position also completes accounting, financial, administrative, and other reports or assigned duties. The role requires the ability to work inside and outside in all weather conditions and a flexible schedule that includes being on call during evenings, weekends, and holidays. Travel may occasionally or regularly be needed to support other properties or attend training and business meetings.

Requirements

Hold all licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be available for travel as needed to assist other properties or attend training classes and business meetings.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening checks, preparing leases and move-in packages, and facilitating move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow community policies for concessions, specials, and occupancy programs.
Plan and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use property-management software such as OneSite or Yardi to track availability, leasing activity, and resident and prospect information.
Maintain show-quality standards by inspecting the marketing corridor and tour route, communicating maintenance needs, preparing show units and amenities, and readying the leasing office for daily leasing activity.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, and document or route requests to the appropriate people.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount for eligible onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
This role may be eligible for weekly, monthly, and/or quarterly bonus programs; compensation and benefits may vary for union and prevailing-wage roles.