Leasing Professional - Haven at M (Student Living)

Greystar Management Services•Huntsville, TX

1d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role conducts leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. It also contributes to community marketing, maintains leasing and resident information in property management software, and responds to resident and client/owner questions and concerns. The position is with Haven at M, a student living community. It requires a flexible work schedule that includes taking call during evenings, weekends, and holidays. Occasional or regular travel may be required to assist other properties, attend training, or participate in business meetings. Compensation may include performance-based bonuses, and onsite housing discounts may be available subject to discount and unit availability.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to work inside and outside in all weather conditions.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy.
Follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to drive community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability, leasing activity, resident and prospect data, and demographic information.
Inspect the marketing corridor and leasing tour, communicate maintenance needs, maintain attractive show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring renewal documents are completed on time.
Respond promptly and courteously to resident and client/owner concerns and questions; resolve issues or document and direct requests to the appropriate people.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities, subject to discount and unit availability, for onsite team members.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly performance-based bonus programs.