Floating Leasing Professional - Cross Creek & Waterford Village

FREEMAN WEBB COMPANY REALTORS, LLC•Knoxville, TN

About The Position

The Floating Leasing Professional shows and leases apartments to prospective residents and supports leasing and community operations at Cross Creek and Waterford Village. The role communicates with prospective and current residents, develops resident relations, learns and applies professional sales techniques, conducts apartment tours, follows up with prospective residents, completes lease agreements, collects rental deposits, and helps maintain accurate unit availability listings. The position also supports advertising, prospect screening, model-apartment upkeep, and coverage for the Assistant Manager when absent. It requires adherence to fair housing laws, regular participation in staff and management meetings, weekly work-order agenda updates, timely reporting, and ongoing training and development. The role primarily works indoors, with occasional work outdoors in varying weather conditions. The employee regularly works near moving mechanical office equipment, and the noise level is usually moderate. Physical activity includes handling objects and controls, reaching, talking and hearing, frequently standing, walking, and sitting, and occasionally climbing, balancing, stooping, kneeling, crouching, crawling, and smelling. Occasional lifting or moving of up to 20 pounds is required. Freeman Webb describes a collaborative, supportive team culture and offers competitive benefits, including a 401(k) plan and paid time off. The company emphasizes work-life balance, promotion from within, professional development, consistent training, and recognition of employee contributions.

Requirements

Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Preferred: Associate’s degree or equivalent from a two-year college or technical school; alternatively, six months to one year of related experience and/or training, or an equivalent combination of education and experience.
Ability to generate reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from clients, customers, and the general public.
Ability to perform basic arithmetic and compute rates, ratios, and percentages.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Ability to operate basic office equipment, including a copier, fax machine, computer, typewriter, calculator, and telephone.
Ability to meet the described physical demands, including occasional lifting or moving of up to 20 pounds.

Nice To Haves

Bilingual ability.
Associate’s degree or equivalent from a two-year college or technical school.

Responsibilities

Communicate with prospective residents seeking information and current residents with complaints or problems.
Develop and maintain resident relations through courteous on-site service, prompt maintenance calls, newsletter completion, and knowledge of community policies.
Develop professional sales techniques.
Accompany prospects to model apartments and discuss room size and layout, available facilities, nearby shopping and services, and lease terms.
Follow up with prospective residents who did not complete an application.
Complete lease forms or agreements and collect rental deposits.
Inspect the model apartment daily and arrange necessary maintenance.
Compile and update listings of available rental units.
Assist with composing newspaper advertisements.
Contact credit bureaus, previous landlords, and employment references for prospective residents.
Substitute for the Assistant Manager when absent.
Adhere to fair housing laws.
Attend regular staff meetings, weekly management meetings, and weekly department meetings.
Update work-order agendas weekly.
Submit weekly activity, traffic and leasing, and off-site marketing reports accurately and on time.
Continue to grow and improve through training and development.