Leasing Professional - Waterford on Mainstreet

Greystar Management Services•Waterford, CO

10d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. It is based at Waterford on Mainstreet and includes working a flexible schedule, including on-call duties during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting a smooth move-in and lease signing.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy.
Follow community policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing initiatives.
Use property management software to track apartment availability and leasing activity, manage resident and prospect data, and capture demographic information.
Maintain the appearance and show quality of the community, tour route, leasing office, model or show unit, and amenities; communicate maintenance needs to the maintenance team.
Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, and document or route requests to the appropriate people.
Travel as needed to assist other properties, attend training, business meetings, or support other job responsibilities.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low or free basic medical coverage costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs.