Leasing Professional - House 39

Greystar•New York, NY
•$29 - $31•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. Responsibilities include prospect qualification and tours, application processing, move-in preparation, marketing and occupancy initiatives, resident follow-up, and prompt handling of resident and owner concerns.

Requirements

  • Hold all licenses and certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
  • Be able to travel as needed to assist other properties, attend training, or attend business meetings.

Responsibilities

  • Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in documents, and supporting a smooth move-in and lease signing.
  • Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
  • Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy, following established policies for concessions and specials.
  • Design and execute marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
  • Use on-site property management software to track apartment availability, leasing activity, resident and prospect information, and demographic data.
  • Maintain community and show-unit presentation standards by inspecting marketing areas and tour routes, communicating maintenance needs, merchandising models and amenities, and preparing the leasing office.
  • Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
  • Support the lease renewal program by preparing renewal materials, contacting residents ahead of move-out dates, and ensuring documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or direct requests to appropriate individuals.

Benefits

  • Medical, dental, vision, disability, and life insurance, including low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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