Leasing Professional - Avondale

Greystar Management Services•Phoenix, AZ

22h•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position conducts prospect tours and leasing, processes applications and screenings, prepares lease and move-in materials, and helps ensure apartments are ready for move-in. It also monitors market and competitor conditions, executes community marketing plans, uses property management software to track leasing and resident data, maintains the appearance of the community’s leasing areas and show units, follows up with prospects and residents, and responds to resident and client/owner concerns. The role may require travel to other properties or to attend training and business meetings. Incumbents must be able to work a flexible schedule, including being on call during evenings, weekends, and holidays, and work indoors and outdoors in all weather conditions.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy, following established policies for concessions, specials, and other programs.
Design and carry out marketing activities to drive community traffic, including resident referral and employer outreach programs and internet marketing.
Use property management software to track availability, record traffic and leasing activity, manage prospect and resident data, and capture demographic information.
Maintain community and show-unit presentation standards by inspecting leasing areas and tour routes, communicating maintenance needs, merchandising units and amenities, and preparing the leasing office.
Follow up with prospects and new residents by email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal documents, contacting residents ahead of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, resolving problems or documenting and directing requests to the appropriate individuals.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.