Leasing Professional - Avondale

Greystar•Phoenix, AZ

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The position performs sales and leasing activities, conducts apartment tours, processes applications and screenings, prepares lease and move-in documents, and supports smooth move-ins. It also helps maintain apartments and community spaces to company standards, develops and carries out marketing activities, tracks leasing information in property-management software, follows up with prospects and residents, and responds to resident and client/owner concerns. The role may require travel to other properties or business activities and a flexible schedule that includes taking call during evenings, weekends, and holidays. The position requires working indoors and outdoors in all weather conditions and meeting the listed physical demands.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in, ensure they are move-in ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing plans and events.
Use on-site property-management software to track apartment availability, traffic, leasing activity, resident and prospect data, and demographic information.
Inspect the marketing corridor, leasing tour, show units, models, amenities, and leasing office; communicate upkeep needs to maintenance and ensure areas meet company show-quality standards.
Follow up with prospects and new residents by email, notes, cards, calls, or other contacts to support leasing and renewal decisions and confirm satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve problems, and document or direct requests to appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.