Leasing Professional - The Hawthorne

Greystar•Riverside, CA
•$21 - $22•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position is at a stabilized 184-unit community in Riverside, California. The scheduled hours are 9 a.m.–6 p.m., subject to change based on business needs, and weekend availability is required.

Requirements

  • 1–2 years of leasing experience.
  • Hold licenses and/or certifications required by state and local jurisdictions.
  • Valid driver’s license to operate a golf cart on the property.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

  • Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and apartment showings, processing applications, conducting credit screening and criminal background checks, preparing lease and move-in packages, and supporting move-ins and lease signings.
  • Inspect apartments before resident move-in, confirm they are ready, and schedule outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow community policies for concessions, specials, and occupancy programs.
  • Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific plans and promotions.
  • Use on-site property management software such as OneSite or Yardi to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information.
  • Maintain company standards for the community and show units by inspecting marketing and tour areas, communicating maintenance needs, merchandising models and amenities, and preparing the leasing office for daily activities.
  • Follow up with prospects and new residents by email, cards, telephone, or other means to support leasing and renewal decisions and satisfaction.
  • Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or direct requests to the appropriate people.
  • Travel as needed to assist other properties or attend training classes, business meetings, and other work-related situations.
  • Take call during evenings, weekends, and holidays as part of a flexible work schedule.

Benefits

  • 401(k) with company match (eligibility required; listed among benefits for part-time team members).
  • Employee Assistance Program.
  • Paid sick time.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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