Leasing Professional - Broadstone Trailside

Greystar Management Services•Morrisville, NC

10d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals at Broadstone Trailside, a stabilized mid-rise community with 263 units in Morrisville, North Carolina. The schedule is Monday through Friday, with a rotating on-call schedule. The position carries out sales and leasing activities, supports apartment readiness and community presentation, monitors market conditions, and implements marketing plans. It also uses on-site property management software to manage availability and resident and prospect information, follows up with prospects and residents, supports lease renewals, and responds to resident and client or owner concerns. The role requires the ability to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays, and may involve travel to assist other properties or attend training and business meetings.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.

Responsibilities

Conduct sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in, ensure they are ready for residents, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and follow established policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific programs.
Use on-site property management software to track availability, record traffic and leasing activities, manage resident and prospect data, and capture relevant demographic information.
Inspect the marketing corridor and leasing tour daily; coordinate maintenance and upkeep needs; maintain show units, models, amenities, and the leasing office to company standards.
Follow up with prospects and new residents through email, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal documents, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions, solve problems, and document or route requests to appropriate individuals.
Work a flexible schedule, including on-call coverage during evenings, weekends, and holidays; travel may be required to assist other properties or attend training and business meetings.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs.