Leasing Professional - Broadstone Trailside

Greystar•Morrisville, NC

11d•$17 - $19•Onsite

About The Position

The Leasing Professional at Broadstone Trailside coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. Broadstone Trailside is a stabilized, 263-unit mid-rise property in Morrisville, North Carolina. The schedule is Monday through Friday, with a rotating on-call schedule. The position conducts prospect outreach and tours, processes applications and screening, prepares lease and move-in documents, and helps ensure move-in readiness. It monitors market and competitor conditions, implements marketing plans and programs, uses property-management software to track leasing and resident information, maintains the presentation of the community and its show units, follows up with prospects and residents, administers lease renewals, and responds to resident and owner concerns. The role may require travel to other properties or business and training events. It requires a flexible schedule that includes on-call duties during evenings, weekends, and holidays, as well as working indoors and outdoors in all weather conditions.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies concerning concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track availability, traffic, leasing activities, resident and prospect data, and demographic information.
Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, merchandise show units and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
Prepare lease renewal letters and packages, contact residents ahead of move-out dates, and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, solve problems, and document or route requests appropriately.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs.