Leasing Professional (Lease-Up) - Broadstone Candela

Greystar•Richmond, TX
•$16 - $19•Onsite

About The Position

The Leasing Professional is responsible for coordinating the community’s marketing, leasing, and renewal strategies to meet occupancy, revenue, and resident-retention goals. The position handles leasing to prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The role includes conducting prospect tours and apartment showings, processing applications and screenings, preparing leases and move-in packages, inspecting apartments before move-in, monitoring market and competitor conditions, and carrying out marketing initiatives. The Leasing Professional also uses property-management software to maintain availability, prospect, resident, and leasing information; keeps the leasing office, model, tour route, and amenities presentation-ready; follows up with prospects and residents; processes renewals; and responds to resident and owner concerns. The position requires the ability to work a flexible schedule, including taking call during evenings, weekends, and holidays. Occasional or regular travel may be required to support other properties or attend training and business meetings. The hourly pay range is $15.50–$19.00. Additional compensation may include onsite-property bonus programs. Benefits are offered to full-time employees.

Requirements

  • Hold all licenses and certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Be able to travel as needed to support other properties and attend training classes, business meetings, or other work-related activities.

Responsibilities

  • Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and apartment showings, processing applications, completing credit and criminal-background screening, preparing lease and move-in documents, and supporting move-in and lease signing.
  • Inspect apartments before resident move-in, ensure they are move-in ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow established policies for concessions, specials, and occupancy programs.
  • Design and carry out marketing activities to generate community traffic, including resident-referral and employer-outreach programs and internet marketing.
  • Use property-management software such as OneSite or Yardi to track apartment availability, leasing activity, resident and prospect data, and demographic information.
  • Maintain show-quality standards by inspecting the marketing corridor and tour route, communicating maintenance needs, merchandising models and amenities, and preparing the leasing office for daily activities.
  • Follow up with prospects and new residents by email, notes, cards, calls, or other contact to support leasing and renewal decisions and satisfaction.
  • Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or forward requests to the appropriate people.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low or free basic employee medical costs for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; a birthday day off after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Onsite-property roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
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