Leasing Professional (Lease-Up) - Alta Timberline

Greystar•Tomball, TX

7d•$16 - $18•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The Leasing Professional handles activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role includes conducting prospect outreach and tours, processing applications and screenings, preparing lease and move-in documents, inspecting apartments before move-in, and coordinating any outstanding preparation with maintenance. It also involves monitoring market and competitor conditions, implementing marketing plans and programs, using property-management software to track leasing activity and resident data, maintaining community and model-apartment presentation standards, following up with prospects and residents, and responding to resident and owner concerns. The position requires a flexible schedule that includes taking call during evenings, weekends, and holidays. Rare or regular travel may be needed to assist other properties, attend training, or participate in business meetings. The hourly range is $15.50–$18.00. The role may also be eligible for bonus programs. Benefits are offered to full-time employees and include insurance, paid time off, retirement matching, and other programs.

Requirements

Hold all licenses and/or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, showing apartments, processing applications, completing credit and criminal-background checks, preparing leases and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before resident move-in, ensure they are move-in ready, and schedule outstanding items with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and goals; and follow established policies for concessions, specials, and occupancy programs.
Design and execute marketing activities to attract prospective residents, including referral and employer outreach programs, internet marketing, and community-specific marketing programs.
Use on-site property-management software such as OneSite or Yardi to track apartment availability, leasing activity, resident and prospect data, and demographic information.
Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, maintain show units, models, and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to solve problems, and document or convey requests to appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.