Leasing Professional - Marlowe Natomas

Greystar Management Services•Sacramento, CA
•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. This position is at Marlowe Natomas, a 378-unit, garden-style lease-up community. The schedule requires weekends, and the role is eligible for a 40% housing discount and incentive-based bonuses.

Requirements

  • One to two years of experience.
  • Hold licenses and/or certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to work a flexible schedule, including taking on-call duties during evenings, weekends, and holidays.

Responsibilities

  • Conduct sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, touring the community and apartments, processing applications, conducting credit screenings and criminal background checks, preparing leases and move-in packages, and supporting move-ins and lease signings.
  • Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement marketing plans to sustain occupancy; and follow policies for concessions, specials, and other occupancy programs.
  • Create and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
  • Use on-site property management software to track availability and leasing activity and manage prospect and resident data.
  • Inspect the marketing corridor and leasing tour daily, communicate upkeep needs to maintenance, maintain show units and amenities, and prepare the leasing office for daily activities.
  • Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions and ensure satisfaction.
  • Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond courteously and promptly to resident and client/owner concerns, resolve problems when possible, and document or convey requests to the appropriate people.
  • Travel as needed to assist other properties or attend training, meetings, and other business activities.

Benefits

  • 40% housing discount, subject to discount and unit availability.
  • Incentive-based bonuses.
  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic medical coverage for employee-only coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
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